Exchange and Refund Policy
We want you to be completely satisfied with your Sadaf swimwear order.
1. Return Window:
- A 3-day return window from the date of delivery.
2. Condition of Item:
- Items must be unworn, unwashed, with tags attached, and in the original package for exchanges or refunds.
3. Exchange Policy:
- Exchange available within 3 days from the first exchange for size and style.
- A delivery charge of 25 AED applies for each exchange.
4. Refund Deduction:
- A deduction of all applicable delivery charges, pick-up charges, and a 5 AED repackaging fee from refunds.
5. Shipping Fees:
- Worldwide shipping fees calculated at checkout and must be prepaid before processing.
6. Import Fees:
- Customers in regions such as Europe and the US may incur additional import fees, not covered by the seller, related to their country's laws.
7. Delivery Service:
- Same-day delivery via Careem available in Dubai only.
- Advance payment required.
- Delivery within a maximum of 2 hours.
- A 3-day return window from the date of delivery.
2. Condition of Item:
- Items must be unworn, unwashed, with tags attached, and in the original package for exchanges or refunds.
3. Exchange Policy:
- Exchange available within 3 days from the first exchange for size and style.
- A delivery charge of 25 AED applies for each exchange.
4. Refund Deduction:
- A deduction of all applicable delivery charges, pick-up charges, and a 5 AED repackaging fee from refunds.
5. Shipping Fees:
- Worldwide shipping fees calculated at checkout and must be prepaid before processing.
6. Import Fees:
- Customers in regions such as Europe and the US may incur additional import fees, not covered by the seller, related to their country's laws.
7. Delivery Service:
- Same-day delivery via Careem available in Dubai only.
- Advance payment required.
- Delivery within a maximum of 2 hours.